FAQ

Gel Pads

• EXTRA PADS ordering
• GEL PADS change - MANUAL
• GEL PADS change

Charging Issues

• Does Livia make any noise?
• Not Holding the Charge
• Can’t charge Livia
• How LONG Livia hold the CHARGE
• How to Charge Livia

Usage Instructions

• Endometriosis
• Livia Gel Pads are made of hydrogel which is created by a unique polymerization technology. It is a high-function, highly-safe raw material. Water and electrolyte are stably maintained in a hydrophilic resin matrix.
• AGE issues
• LOWER BACK pain
• LOST cable for CHARGING
• Livia can't be used by women under 16 years old.

See all 22 articles

How it works

• How does Livia work?
• Livia didn’t work for you? Try this tips:

Purchasing Livia

• Can I purchase only the device?
• Can I get it covered by medical insurance?
• Do I have to return my Livia if I cancel?
• Can I change my address/ payment information?
• How can I order additional skin/gel pads/flower pads for Livia:
• Do you have discounts available?

Shipping and Delivery

• Do you deliver worldwide?
• What are the delivery costs?

Subscription information

• How do my subscription work?
• Will I get my money back if I cancel my subscription?
• Can the subscription be cancelled?
• How do I join a Livia subscription plan and get all the benefits with my Livia device that I have already received?
• How can I access my Livia personal account?
• How subscriptions work

See all 11 articles

Partnerships

• Distribution collaboration
• PARTNERSHIP